Terms of service

Terms of Service – Smaak Holdings CC
Last updated: 17 March 2026

1. Introduction

Welcome to Smaak Projects. By accessing our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you may not use our services.

2. About Smaak Projects

  • Smaak Projects is a South African e-commerce retailer specialising in homeware and decor products. We are committed to providing high-quality products and excellent customer service.
    Contact us at: info@smaakprojects.co.za

3. Eligibility

By using our website and services, you confirm that:  

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts.
  • You are a resident of the Republic of South Africa or are purchasing for delivery to a South African address.

4. Products

Product Descriptions
We make every effort to display our products accurately, including descriptions, colours, and dimensions. However, we cannot guarantee that your screen will display colours exactly as they appear in person. Slight variations in colour or texture are normal for homeware and decor items and do not constitute a defect.

Availability
All products are subject to availability. If a product becomes unavailable after your order has been placed, we will notify you promptly and offer either a substitute product, a credit, or a full refund.

Pricing
All prices are listed in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without prior notice. We reserve the right to correct pricing errors and will notify you of any corrections affecting your order.

5. Ordering

Placing an Order
When you place an order with us, you are making an offer to purchase products at the listed price. We reserve the right to accept or decline any order at our discretion. An order is confirmed only once you receive a written confirmation email from us.

Payment
We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard)
  • EFT (Electronic Funds Transfer)
  • PayFast and other approved payment gateways

Payment must be received in full before your order is processed and dispatched.

Order Cancellation
You may cancel an order before it has been dispatched. Once an order has been dispatched, our Return and Refund Policy will apply. To cancel an order, contact us immediately at info@smaakprojects.co.za.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Smaak Projects or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, distribute, or use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by South African law, Smaak Projects shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability in any circumstance is limited to the total value of the order in question.

8. Privacy

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). Our Privacy Policy, which forms part of these Terms, explains how we collect, use, and protect your data.

9. Consumer Rights

These Terms do not limit any rights you may have under the Consumer Protection Act 68 of 2008 (CPA) or any other applicable South African legislation. In the event of any conflict between these Terms and applicable law, the law shall prevail.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be published on our website with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:
•    Email: info@smaakprojects.co.za
•    Website: www.smaakprojects.co.za
•    Location: Western Cape, South Africa